Direct lines to the people
who build SiteMind.
We don't use outsourced call centers or automated ticket runarounds. When you email us, you get a direct response from the engineers and founders building the platform.
Technical Support
Help with workspace setup, crawler configurations, widget CSS customization, or API integration.
[email protected] ↗
Average response: < 2 hours
Enterprise & Procurement
Invoicing, custom credit pools, custom SLA contracts, multi-domain holding groups, or agency partner tiers.
[email protected] ↗
Average response: < 4 hours
Security & Compliance
Security questionnaire reviews, vulnerability disclosures, DPA agreements, or compliance inquiries.
[email protected] ↗
Priority triage: < 1 hour
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