Legal
Last updated: July 2026
Account information you provide directly: your name, email address, workspace name, and password (stored as a salted hash, never in plain text).
Website content you submit for crawling: the pages, text, and metadata from URLs you connect to SiteMind, which we index to power your AI assistant.
Conversation data: messages exchanged between your website visitors and your assistant, along with basic usage metadata (timestamps, response times, page context).
Standard technical data collected by any web service: IP address, browser type, and access timestamps, for security and abuse-prevention purposes.
To operate the service: crawling your site, generating embeddings, and answering your visitors’ questions.
To improve SiteMind’s reliability, performance, and features, using aggregated and de-identified usage patterns.
To communicate with you about your account, service changes, and (where you’ve opted in) product updates.
To detect, investigate, and prevent fraud, abuse, or violations of our Terms.
We do not sell your data or your customers’ conversation data to third parties.
We do not use your website content or conversation data to train third-party foundation models.
We retain your account and workspace data for as long as your account is active. If you stop using SiteMind, we may retain data for a reasonable period afterward for legal, security, and operational purposes before deletion.
There is currently no self-service account or workspace deletion feature. To request deletion of your data, contact us directly at the email below, and we will process reasonable requests in accordance with applicable law.
We share data with infrastructure providers strictly necessary to operate the service (hosting, database, and email delivery providers), each bound by their own confidentiality and security obligations.
We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of SiteMind, our users, or the public.
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. Reach out to us and we’ll do our best to accommodate reasonable requests.
We are a small, early-stage company. This policy may be updated as our product and legal obligations evolve — material changes will be reflected on this page with an updated date.
Questions about this policy? Reach us at privacy@sitemind.dev.