Enterprise scale without artificial ceilings.
Enterprise removes the limits our published plans meter on (domains, knowledge base size, and monthly responses) and adds invoiced annual contracts, dedicated Slack/Teams channels, and security compliance reviews.
- Unlimited
- domains, answering as one unified assistant
- Unlimited
- knowledge base units & page capacity
- Custom Pool
- monthly credits & high-throughput concurrency
- Invoiced
- custom contract, security review & dedicated SLA
Everything in Pro, without the ceilings.
Enterprise is the exact same grounded assistant engine, with metered thresholds removed and commercial terms structured for large organizations.
Unlimited domains, one knowledge base
Your main site, docs, help centre, careers site and regional domains all answer as a single assistant, with no cap on how many you connect. A visitor asking on one domain gets an answer sourced from any of them.
Unlimited knowledge base size
No ceiling on how much content you index. Large documentation sets, deep product catalogues and years of published material can all go in without hitting a limit mid-crawl.
Custom credit pools & high-throughput capacity
Dedicated capacity with custom credit pools and no ceiling on answered questions or webhook action executions, so a traffic spike or seasonal peak never degrades your customer assistant.
Developer REST API & custom webhooks
High-throughput programmatic access to /api/v1/public endpoints with dedicated concurrency limits, custom HMAC-SHA256 event dispatchers, and custom JSON Schema tool definitions for AI actions.
Priority crawling
Your crawl and recrawl jobs are dequeued ahead of standard traffic, so large sites re-index faster after you publish changes.
Custom widget branding
The “Powered by SiteMind” footer is removed and the widget is styled to your brand, so the assistant reads as part of your product rather than a bolted-on third party.
Custom contract and invoicing
Annual invoicing, purchase orders and your own paper rather than a card on file, handled directly with us instead of through a self-serve checkout.
Security & Data Handling
How private knowledge bases, vector embeddings, and conversation transcripts are protected in our architecture.
Per-workspace data isolation
Every record carries a workspace identifier and every query filters on it. Your indexed content is never reachable from another customer’s assistant.
Encrypted credentials
Third-party tokens for connected sources (Notion, GitHub, Confluence, Google Drive, Dropbox) are encrypted at rest with AES-256-GCM.
No training on your data
Your content answers your own visitors and nothing else. It is not used to train foundation models, and it is not sold or shared.
Answers grounded in your content only
The assistant cannot answer from general world knowledge. When retrieval finds nothing relevant it declines without invoking a language model at all, so there is no opportunity to invent a policy or a price.
Resistant to prompt injection
The system is designed to refuse attempts to override its instructions through the chat box, a real risk for any assistant exposed to the public internet.
Deletion within 30 days
Delete a workspace and every byte of its content is removed within 30 days. Short-lived access tokens with rotating refresh tokens mean no long-lived credentials are left floating around.
The questions procurement always asks.
Answered straight, including where the answer is no. If one of these is a hard blocker, you save a five-week review cycle.
- Are you SOC 2 or ISO 27001 certified?
- Not today. SiteMind has been reviewed by independent security practitioners, but we hold no formal certification and we will not imply otherwise. If a certification is a hard procurement requirement, we are not the right fit yet, and we would rather tell you now than three weeks into a review.
- Can we self-host, or do we need to bring our own model keys (BYOK)?
- SiteMind is a fully managed cloud service. All vector embeddings, hybrid indexing, and sub-second Gemini Flash-Lite model inference are included with zero token markups and zero BYOK setup. We handle model failover and high-availability key pooling automatically. We do not support on-premise self-hosting.
- Do you provide an Enterprise Developer API and Webhooks?
- Yes. Enterprise accounts get dedicated high-throughput access to the /api/v1/public REST API, real-time Outbound Webhooks (chat.answered, lead.captured) with HMAC-SHA256 signatures, and AI Custom Function Calling to trigger internal tools and enterprise systems.
- Will you complete our security questionnaire?
- Yes. Send it over and we will answer it directly rather than pointing you at a trust portal. We will also tell you plainly where the answer is “not yet” instead of writing around it.
Discuss custom requirements with our engineers.
Enter your domain to test SiteMind live or contact our team for custom SLAs.