Terms of Service

By creating an account or using SiteMind, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, don’t use the service.

SiteMind crawls website content you connect to your workspace, indexes it, and uses it to answer questions from your visitors through an embeddable widget, dashboard, and related surfaces.

You must own or have the right to have the content on any website you connect crawled and processed by SiteMind.

You’re responsible for keeping your account credentials secure and for all activity under your workspace.

You must provide accurate information when registering and keep it up to date.

Don’t use SiteMind to crawl or index content you don’t have the right to use, to attempt to bypass rate limits or security controls, or to interfere with the service’s operation for other customers.

Don’t use the service to generate or distribute unlawful, infringing, or harmful content.

We may suspend or terminate accounts that violate these terms.

SiteMind’s assistant answers using only content retrieved from your connected website. It’s designed to say it doesn’t know rather than guess, but AI systems can still make mistakes.

You’re responsible for reviewing how the assistant represents your business and for the accuracy of the source content it’s given.

SiteMind is provided "as is" — we don’t guarantee the assistant’s answers will always be complete, accurate, or uninterrupted.

We aim for high availability but don’t guarantee the service will be uninterrupted or error-free. We may perform maintenance, and features may change as the product evolves.

You may stop using SiteMind at any time. We may suspend or terminate your access if you violate these terms or if required by law.

To the fullest extent permitted by law, SiteMind, Inc. is not liable for indirect, incidental, or consequential damages arising from your use of the service.

We’re a small, early-stage company and these terms may be updated as our product and legal obligations evolve. Material changes will be reflected on this page with an updated date.

Questions about these terms? Reach us at legal@sitemind.dev.