Turn your chatbot into an active agent that takes real action
Go beyond answering static questions. SiteMind connects to your backend APIs and webhooks to look up live orders, check account status, trigger Zapier zaps, and update CRM records automatically.
Supported Protocols
Connect to any HTTPS endpoint or Zapier/Make webhook
Security
Signed payloads, SSRF protection, and encrypted secret storage
Tool Rounds
Guarantees sub-second response times without infinite tool loops
Visitor Confirmation
Requires visitor confirmation before executing destructive actions
Engineered for absolute accuracy and zero friction
Everything built into SiteMind is designed to solve real customer support challenges without operational complexity.
Mid-Conversation Function Calling
When a customer asks "Where is my order #12345?", SiteMind recognizes the intent, calls your order status API securely, and answers with real-time tracking data.
Custom Webhook Events
Automatically fire signed `chat.answered` and `lead.captured` webhook events to your CRM, Slack channel, or marketing automation platform.
Secure Parameter Validation
Enforces strict JSON-Schema validation on all function arguments. Rejects malformed requests before they ever hit your server.
Visual Action Confirmation Cards
For actions like cancellations or bookings, SiteMind renders a clean interactive confirmation card inside the chat for the user to approve.
How it works in 3 simple steps
Define your API action
Provide your endpoint URL, required parameters (e.g. orderId, email), and authorization headers.
AI detects user intent
When the visitor asks for live data, the model extracts parameters and triggers the secure tool call.
Formatted real-time answer
SiteMind formats the API response naturally and presents the answer to the visitor in seconds.
Why fast-moving teams choose SiteMind
Action Execution
Native function calling and webhook engine included on Growth and Pro plans with zero extra platform fees.
Charges expensive custom enterprise add-ons ($500+/mo) or requires complex third-party middleware.
Security & SSRF Guards
Strict RFC-1918 private subnet blocking, HMAC payload signing, and AES-256 encrypted credential storage.
Raw unvalidated webhook calls vulnerable to SSRF and credential leaks.
Visitor Safety
Interactive widget confirmation cards prevent accidental actions.
Executes actions blindly without visitor confirmation.
Frequently asked questions
Explore more platform capabilities
Automated AI Lead Capture & Visitor Qualification
Capture high-intent buyers, collect contact info, and route hot leads to your sales team.
Automated IngestionAutomated Website Crawling & Live Content Ingestion
Turn your entire public website into a live, grounded AI assistant in under 3 minutes.
Zero HallucinationGrounded Hybrid RAG & Hallucination Prevention
Answers sourced strictly from your content with pgvector semantic retrieval and strict cosine gating.
Ready to train an AI assistant on your website?
Enter your domain to index your pages and preview live answers.